I am no expert in the legal aspects here, but the first thing i'd be thinking about is whether or not the a/c is just needing re-gassed. If this is the case, it isn't expensive. So to that end, how old is the car?, and is the system just not providing properly chilled air or is it not working at all?.

The other thing you could maybe try, is to get your dealer to provide something in writing that they will cover the cost of the a/c repair once you are able to get it attended to, i.e, after the lockdown.

I did get it tested and it has a leak. It's the pipe that goes to the back and it's not cheap. the rest of the system is fine I am told. I sent this info to the dealer and the lockdown happened 2 days later. They told me they would sort it when the lock down goes. My concern is if they don't and I have to fork out for the repair as it's a mobile greenhouse without aircon.I am going to put everything I writing g to them this week but am thinking the credit card company might be jointly liable. At least that is what I thought....

Edited by DCmusic on 26/04/2020 at 19:10

Whether you have any legal right really depends on how old the car and mileage on the clock.

If it's 10 years old then a worn or corroded aircon pipe would probably be considered a reasonable thing to have failed on such a car and it would be unrealistic for a buyer to expect such a car to be perfect. If it is 2 years old then it is not something you would expect, and all points in between. You won't get anywhere with the credit card company unless this is a very new car as it is still fit for purpose, mobile greenhouse or not.

So that is the legal position. If you don't really have a legal claim you are relying on the dealer's goodwill and sticking to their word. At the moment you have no real reason to think they won't.

Edited by pd on 26/04/2020 at 20:43

Going on the reviews I am reasonably confident he will sort it. I don't mind a repair as the pipe is a main dealer part and not cheap but I did mention I wanted working aircon when I looked at it. I've had a big mpv with no aircon before and its not fun. I will update if and when I get a response.

Regardjngs section 75 I bought a picasso a few years ago on credit card. That was 10 years old and a bag of rubbish with major electrical gremlins rendering it useless at random intervals. Before GDPR I wrote to the previous owner to find out he'd thrown lots of money at it and had given up. The dealer told me to go away so I used section 75 and the credit card company paid out and took it away. It's still on the road going by the dvla checker!.

If the dealer doesn't sort it I guess it will be section 75 again.... Just a hassle really but at least the rest of it is great.