Hi All,
I'm just looking for some opinions/advice on the following situation regarding my wifes car (66 plate 520)-
Coming up for 2 years ago, she got rear-ended at a roundabout. All repairs carried out under other persons insurance at local BMW dealer. No problem. Fast forward to approx 6 weeks ago. The car cuts out completely in outside lane of motorway while wife is driving to work. Eventually car recovered back to local BMW dealer. Turns out the car has cut out because two of the control units in the wheel well of the boot have been damaged by water, and there is a pile of water in the boot - although this is only evident on lifting the carpet etc.
We are told by dealer that this water leak is the fault of wear and tear on the boot seal / we have just been unlucky. And absolutely not the fault of the dealer for not properly repairing the accident damage. We don't accept this and leave. Forward another couple of weeks and now impossible to get anything done due to virus situation.
Feels completely like garage are just trying to avoid taking any responsibility. If BMW build quality was so poor to allow this sort of thing to happen then surely garages would be full of cars having this fault. The only thing I can come up with is that the accident has buckled/misaligned something that has not been noticed when getting repaired. And that that has allowed a very small leak, which has eventually resulted in the problem we have now.
Any thoughts on this situation most welcome
Thanks in advance
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