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Land Rover Discovery - Understanding HJ Reviews - Cluedo

I do think HJ is very honest with his reviews generally but I do have a questions around his ratings in the car by car reviews. If you take something like the Land Rover Discovery it gets a full 5 star rating and then when you read the good v bad section, it is riddled with issues - especially the Discovery Sport that I notice has had its rating reduced to 3 stars now. How can a car receive so many stars in a rating when it has loads of issues to look out for.

Land Rover Discovery - Understanding HJ Reviews - misar

My impression over many years is that when journalists test cars they rate them according to their experience over the few hours or days during which they drove the car. The same magazine (etc) may subsequently have a long term test and note issues in their written reports but I have never seen one go back and downgrade their initial rating.

To be fair to HJ he provides both. The review/rating tells you what to expect if all goes well, the good vs bad section warns you about the likelihood that it won't all go well.

Land Rover Discovery - Understanding HJ Reviews - daveyjp
There are also reliability indices published every year. Land Rovers are usually propping up the table.

Unless you are handy with spanners avoid them.
Land Rover Discovery - Understanding HJ Reviews - madf
Unless you are handy with spanners avoid them.

Unless you are handy with spanners, a hoist, specialist tools, an able assistant and loads of money and time avoid them...

Land Rover Discovery - Understanding HJ Reviews - SLO76

My impression over many years is that when journalists test cars they rate them according to their experience over the few hours or days during which they drove the car. The same magazine (etc) may subsequently have a long term test and note issues in their written reports but I have never seen one go back and downgrade their initial rating.

To be fair to HJ he provides both. The review/rating tells you what to expect if all goes well, the good vs bad section warns you about the likelihood that it won't all go well.

Agree. The motoring press test new cars and rate them based solely on their experience during said test and cannot really comment on potential reliability issues based on past experience. HJ does indeed offer both.
Land Rover Discovery - Understanding HJ Reviews - Engineer Andy

The problem with new car reviews is that the reviewer cannot really test out the car's reliability in a 1-2 hr test, even a whole day's (unless the car breaks down/has an issue on that day). As such, how it drives, looks, it's comfort and features can really be the only things assessed with reasonable confidence.

They may factor in previous reliability of former versions and other cars in the range, however I suspect once reports (or lack thereof) come in about issues after the first year or two, then they change the overall score.

I personally think that all new car reviews should come with a BIG caveat saying this, as many people take a 5 star review as the car being great on all fronts, which may not be the case reliability-wise.

Land Rover Discovery - Understanding HJ Reviews - lordwoody

I've had 3 Land Rovers, a Disco, a Range Rover and a Defender, I never had any problems with any of them and we still nostalgically remember the RR as the best car we've ever owned. I read a lot of nonsense on this site.

Land Rover Discovery - Understanding HJ Reviews - Avant

No, not nonsense - just different experiences from yours.

I know people who have had trouble-free Discoveries and Range Rovers: they tend to be older cars which are likely to have fewer electronic gizmos to go wrong. Reliability seems to be either very good or very bad.

The Good and Bad notes on this site are of course sourced from owners' actual experiences which they have told HJ about.

Land Rover Discovery - Understanding HJ Reviews - SLO76

I've had 3 Land Rovers, a Disco, a Range Rover and a Defender, I never had any problems with any of them and we still nostalgically remember the RR as the best car we've ever owned. I read a lot of nonsense on this site.

One lucky persons experience does not mean the bulk of other owners and (in my case) dealers are wrong. Most Land Rovers built in recent years have appalling reliability records with the last genuinely robust car being the second gen Discovery. They’d rot underneath but the old TD5 motor would run and run with care.
Land Rover Discovery - Understanding HJ Reviews - madf

I've had 3 Land Rovers, a Disco, a Range Rover and a Defender, I never had any problems with any of them and we still nostalgically remember the RR as the best car we've ever owned. I read a lot of nonsense on this site.

I have a neighbour whose constrution business bought ALL its directors new RRs some 7 years ago.. (They obviously got a big discount).

Fast forward a year and they were threatening to return them all as most of them were spending weeks in garage with warranty repairs..

Land Rover Discovery - Understanding HJ Reviews - alan1302

I personally think that all new car reviews should come with a BIG caveat saying this, as many people take a 5 star review as the car being great on all fronts, which may not be the case reliability-wise.

Don't see the need for this...most people will know that the review is based on the time spent with the car...the people that don't understand that won't take anything else on board either.

Land Rover Discovery - Understanding HJ Reviews - pd

Reliability isn't that high up most people's list when buying.It may turn out to be over the ownership period but it isn't a big thing or consideration at purchase time.

In terms of reviewing a car I suppose it depends on what weighting you give to build and reliability.

I've had some pretty unreliable cars I've actually loved and thought a great car in other respects. I've also had some relentlessly reliable ones I've prayed for a fault on just so I can justify getting rid of the boring piece of s***.

In terms of new car reviews I fail to see how anyone can review or judge long term reliability? If a reviewer says "it's great but my feeling is it will go wrong" what is that based on? Hardly objective.

Land Rover Discovery - Understanding HJ Reviews - Engineer Andy

I personally think that all new car reviews should come with a BIG caveat saying this, as many people take a 5 star review as the car being great on all fronts, which may not be the case reliability-wise.

Don't see the need for this...most people will know that the review is based on the time spent with the car...the people that don't understand that won't take anything else on board either.

I think you over-estimate the average punter's (not more savvy buyers who frequent this site) level of knowledge and common sense when it comes to both car buying, owning and interpreting 'expert reviews'. Bear in mind these same 'normies' are likely the same lot who believe film critics who think X or Y film is great (or rubbish) because they either get paid to say so (not by their employer but by the film companies) or because of some agenda.

The same goes for cars - I mean look how many people buy diesels for use on short journeys only, or DSG/Powershift gearboxes for similar usage, or older German top-spec sports/exec saloons and then wonder why they go wrong in a big (expensive) way not far down the track? Or cars with rubber band tyres and then complain about the ride quality having either never test driven the car or only for 15 mins on smooth roads around town?

There's a reason for the quotation "there's a sucker born every minute" - most people believe what is said in print and don't bother doing any homework. All it would take is a small one to two line caveat statement to say something about reliability etc and at least people would know. Up to them whether they take it in.

Land Rover Discovery - Understanding HJ Reviews - misar

If writing a general review of a new car it is not easy to give a meaningful but fair comment on its likely reliability, especially "in one or two lines". Auto Express have a reliability and safety section in their reviews and try to do that. Here are some real examples.

"Land Rover’s none-too-impressive 2014 Driver Power showing looks to be improving. The Range Rover has a five-star Euro NCAP rating, too."

"Top-notch safety is a big plus point, but the Golf might not be as reliable as VW would have you imagine."

"Safety technology is comprehensive, although reliability scores in Driver Power aren't the best." (Nissan Qashqai)

I am not convinced those comments would change the mind of many potential buyers, especially when there is a well-established myth about a manufacturer's reliability based on the way things were long ago. A good generic example is the ongoing myth that diesel engines have to be tougher so they go on forever. They did once upon a time - before they gained turbos and a battery of anti-pollution devices.

Personally I find HJ's approach far more useful. Don't offer an opinion but as time goes by append actual faults reported by real and often disgruntled owners.

Land Rover Discovery - Understanding HJ Reviews - Engineer Andy

My point was more about saying something like "This car has only just been released to market and any comments about reliability will be based on previous versions and/or other models in the range".

I have no problem in the reviewer making actual commentary about the reliability of the brand, previous models of that car and/or of the current range though, whether they are one liners or ten, as long as it's on point and objective.

At the very least, if viewers/readers choose to ignore them, they have less of an excuse after things don't go as planned or when coming here to complain. Too many people only read/view the headlines these days and don't bother reading whole articles or details of a car or many products when reviewed. Perhaps that says just as much about the reader as the author of the review, especially younger readers where their attention span seems to be tiny (too much texting, not enough reading).

Land Rover Discovery - Understanding HJ Reviews - pd

Comments about reliability mentioned are still very subjective. Take:

"Top-notch safety is a big plus point, but the Golf might not be as reliable as VW would have you imagine."

What does that actually mean? How would a reader imagine? Unless it is backed up by some actual proper evidence it is meaningless.

How "might" is it?

I'd also add that, as far as new cars are concerned, most buyers assume a warranty and in many cases will not keep the car much beyond that. Hence not a big issue, certainly not as big as whether the infotainment system will upgrade to the latest version of Spotify properly.

Land Rover Discovery - Understanding HJ Reviews - Bromptonaut

Comments about reliability mentioned are still very subjective. Take:

"Top-notch safety is a big plus point, but the Golf might not be as reliable as VW would have you imagine."

What does that actually mean? How would a reader imagine? Unless it is backed up by some actual proper evidence it is meaningless.

Is it a hark back to VW's If Only Everything in Life Were as Reliable as a Volkswagen sales pitch?

It's easy for those of us of a certain age to forget 1990 is now thirty years ago............

Land Rover Discovery - Understanding HJ Reviews - madf

It's easy for those of us of a certain age to forget 1990 is now thirty years ago............

It is easy (even easier) for those of us of a certain age to forget what year it is now and how to subtract 1990 from that figure..............................

Edited by madf on 20/01/2020 at 13:49

Land Rover Discovery - Understanding HJ Reviews - Engineer Andy

Comments about reliability mentioned are still very subjective. Take:

"Top-notch safety is a big plus point, but the Golf might not be as reliable as VW would have you imagine."

What does that actually mean? How would a reader imagine? Unless it is backed up by some actual proper evidence it is meaningless.

Is it a hark back to VW's If Only Everything in Life Were as Reliable as a Volkswagen sales pitch?

It's easy for those of us of a certain age to forget 1990 is now thirty years ago............

I remember when HJ always waxed lyrical about his beloved Jetta from that era. I also remember travelling a near warp speed in my classmate's dad's mkII Golf in 6th form down the A1. Life was simpler back then....

Land Rover Discovery - Understanding HJ Reviews - oldroverboy.

Those were the days.. The Ton was fun and the chances of getting caught were lower too. 100mph + on European motorways in the 827 Vitesse.. 9 hours ish Geneva to London Inc ferry.. Only thing to worry about was the fuel consumption...

Edited by oldroverboy. on 20/01/2020 at 18:12