I had this problem on my Mark 2 Mondeo.
I manged to remove the pump and filter from the reservoir but the water still wouldn't run out. It turned out that there was some sort of bacterial growth in the reservoir which was like a lot of jelly! It was clear, like water, but being jelly-like it just blocked everything up. Fortunately I managed to flush it all out with the aid of a hose and a long stick. I think that I cleaned the filter and put everything back. Fortunately the washers then worked.
I don't really know why this growth happened and it wasn't a particularly old car, only about 15 months. I strongly suspect it happened because the original owner hadn't used any screenwash additive in the reservoir, just plain water. I myself always use some and the problem never reappeared.
Edited by Galaxy on 23/12/2019 at 10:01
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