Have you got a service agreement? I only ask because we had one on our Roomster.
When I booked the third annual service, they told me it would need the brake fluid changing at extra cost. I said there was a service agreement. The conversation went something like this -
Me: Is it in the service schedule?
Them: It's recommended.
Me: Is it recommended in the service schedule?
Them: Yes but it's optional.
Me: Well I'll opt for it then, but I won't pay extra because the Ts&Cs of the service agreement say it covers all items in the service schedule with exceptions that do not mention the brake fluid change.
Them: Ok we won't charge you (after supposedly consulting some higher authority).
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