It's £5.00!

not £50

Not even enough for 2 coffees

Let it lapse and if you need to use the bridge again you can open a new account..

Feel free to send me any unwanted fivers anytime FB.

I have an account for the Dartford Crossing. I don't top it up or pay in advance. They take £2.50 every time I use it, directly from my bank account. If you look at their website you may be able to find this method. However I use the crossing about 4 or 5 times a year so maybe that is a factor. As suggested it may be easier to pay as you go.

Cheers Concrete

I too recently received a notification stating my account was now inactive, because I'd not used it for 12 months. Oddly, I'd not actually used it since April 2017, so I'm no idea what triggered it to become inactive now.

Having had a root around on their website, it looks like you can get the money back by filling in a form to close the account at your own request. It's unclear though whether or not money is refunded if the account is left to expire of its own accord. I think I'll be putting in the form just in case, certainly not worth the 500 mile round trip to make a crossing to re-activate the account!

Quite reasonable to have a process where such money is put to use provided there is a system for legitimate owners to reclaim it.

I'll take a look to see if this is possible, but they certainly don't make it easy if it is.

Thanks