Interestingly, they intimated that if the car had been serviced within the dealer network they would have made a goodwill contribution.

Its 6 years old and long out of warranty. And since it seems it has been serviced outside the official dealer network you do not stand any chance whatsoever of getting help

UNLESS

You can prove that

a) the service work carried out has been exactly to Seats specifications

and

b) you have proof that the update caused the failure.

In all honesty if the 2nd was the case there would be more than a couple of cases of cars using this engine having failures.

Edited by skidpan on 20/08/2019 at 16:58

Interestingly my Audi A3 had ABS failure in yr 6 - maintained outside Audi network - Audi UK met 70% of costs.

That is possibly because the ABS system does not actually require any specific maintenance with regards to the failure.

Turbo failure is attributable in many cases to the wrong oil, and if its the wrong spec you have no chance.

When I had a Seat the selling dealer was poor but Seat Customer Services sorted it all out and gave me financial compensation without asking.

Our old neighbours son had a 1.2 TSi A1 which had a noisy cam chain at 5 years old. No idea about the service history (I suspect it would be Audi) but they contributed 50% to a very expensive bill.

Edited by skidpan on 20/08/2019 at 18:29