Seems to be a common fault What are Ford playing at?

Same as some other makers who repeatedly design and produce problems, so long as the public keeps buying into the hype, even when the maker involved fails dismally regularly with aftercare, they have no reason to up their game.

We on this forum know which makers to buy from and which to avoid, or (dis)trust, different answers depending on the type of vehicle and likely length of ownership, one size does not fit all, but we absolutely do know which makers to avoid.

Unfortunately people don't come here for HJ's advice, too often they make contact with HJ after the car they bought, seemingly without any research (and i don't mean what the mainstream advertising dependent motoring media tell them is the best handling or has the best connectivity or once voted car of the year) has proved to be yet another lemon with the same myriad faults that 2 minutes perusing HJ's reviews they would have discovered was likely.

We have people buying used who couldn't be bothered to look at the previous MOT's (takes seconds on the gov website) or pay a few quid for an online vehicle search on a vehicle they are about to spend many thousands of pounds on.

Personally i'm reaching the point of not bothering to answer some of the queries any more, and have in fact given up doing so on the constantly repeated same issues, we are in the internet age, 40 years ago you were buying blind up to a point unless you subscribed to mags like Car Mechanics, or were a decent home mechanic yourself, but there is no excuse for people to be finding out the hard way in 2019 in such numbers.