Hi everyone.

I have a Hyundai i20 (2015), I really love it. I bought it used from Saltmarine in Northern Ireland last year, it only had 17000 miles on it and was immaculate. I look after it really well, after having a runabout for years.

The other day I very, very stupidly drove too close to the pillar at the end of the driveway (trying to avoid the bins, I should have just got out and moved them...sigh), and it left a fine scratch across the left rear passenger door about 10cms above the handle and extended very slightly over to the next panel.

Weeks ago I also turned into a side bollard trying to get out of a parking space (I know, I know, genuinely didn't see it - it was very short and I noticed the other bollard opposite had been knocked over!! So I wasn't the only one). This caused my front bumper to pop out slightly, THANK GOD I was able to pop it back in, there was a tiny bit of paint chipped off (like less than my little finger nail). Very lucky hardly any damage, could hardly see it. I also realised this had cracked the front left mudguard, but with no adverse affect on the tires.

On 4th July I took my car for it's third year service at Daly's in Belfast (because they were cheaper than Saltmarine). I was very happy with the after sales team, they were very informative about the cost of the service, what all had been done etc etc. No qualms there.

So I also mentioned about the scratch and the slight damage to the bumper and could they maybe take a little look at it while the car was in. I came back to pick my car up, paid for the service and they said one of the technicians would talk to me about my car.

I am honestly not joking when I say he quoted me £770 for the repair work!!!!!! He said I would need two full panel resprays plus a whole new bumper, as apparently a piece had fallen out that held it together (strange, because I've been driving around with the bumper in place and it's been grand, I checked the ground after the bump and didn't see anything on the ground, and the other side of the bumper doesn't have this "piece" where it joins the wheel panel).

I then asked him how much it would cost just to get the scratch seen to, since there's no way I could afford that (and also, I can't ask my dad or he will lose the plot even though it's not his car). He stood for a good minute making up a price off the top of his head and came back with £440. I also asked him about the mudguard which he said would be £60.

I had already phoned Saltmarine's parts team the day before and got a quote for £28 + VAT, for TWO mudguards.

So I'm on here asking for your advice about roughly how much I could expect to pay for these repairs. I can post photos if possible. I just can't afford it right now but obviously I will set money aside. Saltmarine had said if it was a small scratch I could fill it in with a paint pen.

My friends have said that the technician at Daly's was just taking the mick because I was a young woman by myself....I hate to think that is the case.

There is a guy nearby, 'Colortec' who can come out to the house and do paint touch ups etc. Any thoughts? Should I maybe get a quote from him? Daly's made out as if it was extensive damage and I had driven in to the side of a skip.

I'm a little clueless as to how much these things should cost (suppose I should stop driving into things).

Thanks so much in advance.

Sophie