The interior quality of a Juke is indeed pi** poor, or the original shape one was anyway. Awful hard shiny plastic everywhere, nowhere moreso than on the top of the dash where the cheap shiny hazard light switch pokes through clumsily through. Style over subtance; cheap and nasty as well as impractical. Not an excuse for the paint to fall off though!

Edited by 520i on 30/01/2018 at 16:38

If Nissan knew about problems with the lacquer peeeling back in 2014, which points to lack of durability, and it is still happening, then that is a very irresponsible attitude.Plus a cost of £400 is crazy money, but I guess a lot of that is labour for removing the console. To have the problem after 4 months is worrying. To admit that one small dealer gets four similar complaints a month (ie 48 a year) is hadly pacifying for you, but sounds exagerated to me.

I too have Juke and also spilt coffee, chips, ketchup and other stuff on the centre console with no ill effects. So I am begining to wonder if this is a colour-specific problem as I dont think it was reported what colour consoles other had issues with. (mine is dark grey). Your suggestion of getting together other affected owners is a good one - remember the Renault Clio bonnet 'farce' that was denied by the manufacturer until it got TV exposure?

You claim that Nissan has appalling customer service. Is that at dealer level or via the UK customer help line?

When my air con pipes chaffed through last summer (poorly routed on a 65 plate car with no spacer), one dealer refused to look at them on spec when I turned up, insisting on a booked date for investigation 3 weeks hence - at which time they agreed with what I told them (and already knew) that I needed new pipes. I was kept waiting for weeks as dealer claimed parts on back order and it was me chasing them.

Eventually I go so cheese off, I complained direct to Nissan, got a call from a case handler the next day who asked various Qs including whether this was my first Nissan (it was but is a leased company car) and within 72 hours I get a call back to say dealer should be in touch as parts were located. While we were talking had text from dealer asking me to call them. Funny that.

I think you need to be very assertive with Nissan UK, as youve paid good money. You could hint that if they remain intransigent, you will put pictures of their rubbish quality control on social media. If they (and the dealer) still play hardball (as they dealer is responsible), I'd tell the dealer in writing that you are not happy, you will seek a second opinion and go talk to a local bodyshop. If they can do it, send the dealer the bill, and if necessary take him to the small claims court. Dealers think they can fob customers off - no, fight back.

I seem to tremember that when the Juke first came out, Nissan said that the painted centre console was meant to be reminiscent of the petrol tank on a motorbike.

What they never told us was why anyone would want to be reminded of a motorbike's petrol tank while driving a Nissan.

My Juke is a 65 plate and the gear stick console has melted and cracked. Looks b***** awful but Nissan don’t want to know. I suppose I can replace it but what if it happens again. No happy

If it's a 65 plate and therefore still under original warranty, then it's quite simple : you tell the supplying dealer to fix/replace it under warranty. If they refuse, you go to Small Claims Court for the cost of getting the work done.

Or let them ride roughshod over you.

Your choice

My 17 Suzuki Ignis has a painted interior console bit. Reviewers said it was flimsy and would fall apart. Well over a year now and the paints perfect and it's completely fine. Just saying reviewers often wrong.