Just a bit of info, really ,that I’ve gathered recently through experience . It might just be useful to someone else.
For those who don’t know, I have the B Max with the (occasionally) infamous Powershift gearbox. There are various fixes available for this box, the first on the list being software updates and “clutch relearning”, whatever the Hell that is. There’s some doubt as to whether this is an electronic or mechanical problem, but Ford will ultimately replace control modules and clutches if cheaper fixes don’t work.
Anyhow, point is this. The manufacturer’s standard warranty is 3 years. Because of the problems with the Powershift box, Ford extended the warranty on the gearbox to five years in the UK, 7 years in the US and Australia (maybe they complain more effectively). I asked a question on here about having this work done and there was a suggestion that Ford wouldn’t honour the warranty on a car which had been serviced outside the Ford dealer network. Not necessarily the case, fortunately. Ford will authorise gearbox warranty work on cars which have not been serviced by themselves outside the three years, but this seems to be on a case by case basis. I'm told that sometimes they ask the dealer for details of service history before authorising, sometimes not. Clearly if a non Ford specialist has already worked on the gearbox, and it then developed a problem that required a warranty claim, that would be a different matter altogether.
I might currently be alone on this forum in owning one of these cars, but in case anyone else logs onto HJ and has a question about the Powershift, the above might be useful.
This gearbox is no longer fitted to Ford cars, so obviously this issue will eventually become a historical one, and the responsibility of those owners who keep their cars beyond five years.
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