Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable?

Honest John Back Room » Legal matters
What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
View Threaded
Sat 9 Sep 2017 12:43
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - Duncan MacInnes

I bought a Bongo (diesel, automatic) in June. It had the whole automatic transmission replaced including reconditioned gearbox in March, with 12 months guarantee on the work, which was one of the reasons I bought it. It started leaking transmission fluid from the gearbox last week. Its now back with the original garage, but I need to know if I can reasonably expect them to fix it without charge, or does the transfer of ownership make the guarantee void?

Reply | Report as offensive | Link
Sat 9 Sep 2017 14:51
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - SLO76
Typically any guarantee does pass on but it depends on any terms in the paperwork. I assume there is a written warranty? If not then it's worthless and you're totally at the mercy of the firms goodwill.
Reply | Report as offensive | Link
Sat 9 Sep 2017 16:26
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - Duncan MacInnes

The small print on the receipt (to the former owner) Says that 'work done is guaranteed for 12 months' and not much else. I have the receipt.

Reply | Report as offensive | Link
Sat 9 Sep 2017 16:35
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - TedCrilly

I wouldn't even question it, just take it back and ask the repair is done under guarantee.

Would the fault have developed if the vehicle had stayed with the previous owner?

Reply | Report as offensive | Link
Sat 9 Sep 2017 16:36
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - SLO76
Then you should be ok. Depending on the quality and morality of the owner of said firm.
Reply | Report as offensive | Link
Mon 11 Sep 2017 13:52
Mazda Bongo (diesel, auto) - Guaranteed work for previous owner transferable? - Gibbo_Wirral

Say nothing about ownership unless asked. Then just say you brought it in for <previous owner>

Reply | Report as offensive | Link

Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.

Honest Used Car Prices

From which small car to buy at which price point to the best UK-built cars, our Top 10s have the lot. Click now for your shortlist.

Unsure of what to buy? Our Top 10s are here to help you....