Focus ST3 2015 - Ford Sync2 Infotaiment

Honest John Back Room » Technical matters
What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
View Threaded
Tue 10 May 2016 19:40
Focus ST3 2015 - Ford Sync2 Infotaiment - Ben 10
Had no problems with this car until I got in it today.
Loud hiss coming from dash like high pressure gas escaping, like opening a gas cylinder wide open. Goes off with the volume knob and is across all radio stations as well as DAB and FM channels.
Any one on here have the same car and experienced the same thing? Is it a simple fix? I know it's under warranty, but before I start booking and using up time, I just wondered if there is a simple thing I can do before I get to that point.
If it is a dealership fix, then Ill add the outcome on HJ reviews about this model.
Reply | Report as offensive | Link
Tue 10 May 2016 20:40
Focus ST3 2015 - Ford Sync2 Infotaiment - Bolt

As a matter of interest has it been tuned in to all stations, my new car was left to me to tune to whatever stations I wanted, but wasnt a Ford

Reply | Report as offensive | Link
Tue 10 May 2016 21:49
Focus ST3 2015 - Ford Sync2 Infotaiment - elekie&a/c doctor

Is the loud hiss coming from the speakers.?Are you able to pick up any radio stations?

Reply | Report as offensive | Link
Tue 10 May 2016 23:48
Focus ST3 2015 - Ford Sync2 Infotaiment - Ben 10
No it appears to be coming from the dash under the windscreen. You can barely hear the stations unless you turn the volume right up, though the hiss drowns that out. There is a sub woofer in the boot on top of the spare wheel.
Reply | Report as offensive | Link
Tue 10 May 2016 23:50
Focus ST3 2015 - Ford Sync2 Infotaiment - Ben 10
And before any clever dick says it, no I don't own a pet snake or have one tucked away.;-)

Edited by Ben 10 on 10/05/2016 at 23:50

Reply | Report as offensive | Link
Wed 11 May 2016 00:18
Focus ST3 2015 - Ford Sync2 Infotaiment - Bolt
And before any clever dick says it, no I don't own a pet snake or have one tucked away.;-)

I was going to say you may have a pair of tweeters (hf speakers built in the dash) which would possibly mean the aerial is not connected properly somewhere, just a thought?

Reply | Report as offensive | Link
Wed 11 May 2016 08:12
Focus ST3 2015 - Ford Sync2 Infotaiment - elekie&a/c doctor

These cars use an antenna diversity system.Aerial on the roof and aerial in the top of the rear hatch/tailgate.Could be an issue here.?

Reply | Report as offensive | Link
Wed 11 May 2016 09:43
Focus ST3 2015 - Ford Sync2 Infotaiment - Ben 10
Cheers guys.
Got in it this morning, nothing. Everything working as it should.
Will keep you abreast if it returns. If it does it'll be a trip to Ford.
Reply | Report as offensive | Link

Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.

The Good Garage Guide

Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.

Honest Used Car Prices