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Toyota Auris - Reject car due to wrong mileage on odometer - wah123

Hello,

I need some advice please, I need to know if I have grounds to reject a new used car bought from a trader..

I bought a used car from a trader 4 days ago and this was advertised as having 44,000 mileage. After bringing the car home I noticed that it said 21,000 miles on the odometer. As soon as I noticed this I phoned the trader to ask about this and he said that the odometer had been changed which reset the mileage to zero and this is why it shows 21,000 (I phoned the manufacturer and they confirmed this).

There's 5 other things that are wrong with the car which are cosmetic... Boot shelf lug broken, floor mat holder clip missing, cup holder stuck inside dashboard, condensation inside rear lights and front bumper has a space between it and the body.

These other things can be fixed, but I am not happy about the odometer showing the incorrect mileage. I would never have bought the car if I had known this. This wasn't mentioned in the advert and it wasn't mentioned by the trader when I went to buy the car. I know I should have checked but sometimes things are missed.

Do I have any grounds to reject?


Thanks

Toyota Auris - Reject car due to wrong mileage on odometer - RobJP

If the advertised mileage was correct - and if there is documentary evidence to back this up from the manufacturer - then no, I don't think you have any cause to reject.

Ensure you keep the proof of the correct mileage for when you sell the car, of course.

Toyota Auris - Reject car due to wrong mileage on odometer - wah123

Thanks RobJP.

If I had known about the speedometer change it would have affected my decision in buying the car. The mileage is actually correct, but it's just that the speedometer has been changed by has been confirmed by Toyota.

Edited by wah123 on 04/04/2016 at 12:38

Toyota Auris - Reject car due to wrong mileage on odometer - Palcouk

If the odmeter/speedo has been change if this has been recoreded it makes no difference, the other items are minor/cosmetic, and unless bumber space means the vehicle has been in an accident you have no grounds for rejection

Toyota Auris - Reject car due to wrong mileage on odometer - wah123

Thanks.

After looking at the MOT history it does have an advisory on the last MOT saying 'crash damage to front'.

It is an advisory though so I don't think that this can be used.

Toyota Auris - Reject car due to wrong mileage on odometer - RT

If the dealer had advertised 21,000 and you subsequently found out it had done a total of 44,000, you'd have a case against the dealer for misrepresentation, rightly so - but in this case the correct total mileage has been advertised and unless you bought the car "unseen" you should have noticed the mileage difference then.

Toyota Auris - Reject car due to wrong mileage on odometer - wah123

Hi RT, that's the thing, I didn't see the odometer before buying, which I should have but forgot to.

I only found out about the incorrect mileage on the odometer when I brought the car home. I then phoned the trader and asked him why is the mileage only showing 21k and he said that it had been changed, it was replaced 2 years ago.

Toyota Auris - Reject car due to wrong mileage on odometer - RobJP

As I (and RT, and palco) have said, if it was not falsely advertised, and the actual mileage the vehicle has covered was given to you, then you really haven't got any case for complaint.

As for the front bumper : The gap would have been clearly visible to you from looking around the car - you noticed that pretty soon once you'd got home, so it was obviously apparent. If you failed to see it and comment on it at the time of purchase, then only you are to blame.

Want a brand new car, with no nicks, bumps, etc ? You have to buy a brand new car, and pay a premium for doing so. Probably most cars have been in a bump (however minor), and a lot of them the damage is so minimal as to be ignored.

Used cars are precisely that : used

Toyota Auris - Reject car due to wrong mileage on odometer - wah123

I understand, but it's still wrong to withold that information from a buyer. Even on the receipt he game me there's no mention of a new odometer change.

I've just checked the receipt again and the mileage stated on there is '45k' and on the pre-delivery inspection sheet the mileage is shown as 45,450. On the Autotrader description the mileage was stated as 44,000. This is also something I'm going to mention to him.

Obviously it would have been hard to check this there as the mileage on the odometer was showing as 21,000. So I would have had to add the old and new mileage up to get the correct mileage.

What's wrong is wrong.

Toyota Auris - Reject car due to wrong mileage on odometer - pd

It is suprising how many cars do get speedo changes. I doubt there is a single Megane Scenic out there with the odo matching what mileage the car has actually done for example.

I expect some part of the display failed under warranty and was replaced by Toyota.

As long as it has been properly documented and the correct mileage can be proven with no question I doubt it will have much effect on the long term value.

I can see why you might not be pleased but I can't see there are any real grounds to reject the car. You also have no grounds for comeback on anything cosmetic (or non cosmetic for that matter) which would have been reasonable to spot on inspection prior to purchase as long as you had opportunity to inspect.

Edited by pd on 04/04/2016 at 20:07

Toyota Auris - Reject car due to wrong mileage on odometer - nortones2

We had the instrument console on a Yeti replaced under warranty. No lamps, no ignition. The guy who fitted it made sure the previous mileage was noted, and adjusted the odo to match. Can't see why the vehicle at issue here wasn't corrected. Wasn't difficult to do.

Toyota Auris - Reject car due to wrong mileage on odometer - focussed

I had a speedo changed on a used motorcycle by the dealer that sold it and they gve me a signed letter detailing the mileage, date etc.

It would have been good practice for the car dealer to have done this.