Any - "More Than" car change charges

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Fri 4 Mar 2016 17:30
Any - "More Than" car change charges - catsdad

My wife is changing cars today, coincidentally the last day of her policy which renews tomorrow. She has just tried to change the car details with More Than online but the system says it can't be done (presumably as they wont accept changes on the last day of a policy) so we rang the "help desk". They said it would be £22 to change the details via them and suggested she waits until tomorrow to see if the system lets us do it for free on the renewed policy. Luckily we Sorn'd the new car when she bought it, pending sale of the old car, so waiting a day is not a major issue.

I appreciate insurance is now aggressively priced so they have to get their money somewhere (premium is only £171) but is it now common industry practice to charge for simple changes? Especially when the online option is not available. I dont think my own insurer (LV) charges but maybe I am just out of touch?

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Fri 4 Mar 2016 20:24
Any - "More Than" car change charges - NARU

When we moved, 18 months ago, there was a slight problem with the Aviva website. When I phoned they waived the charge as "it's not your fault the website isn't working today".

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Fri 4 Mar 2016 21:14
Any - "More Than" car change charges - Falkirk Bairn

£25 seems a common charge for changing car / reg number, adding a driver....

I was charged £25 by Esure after changing my car for the first time in 6 years - wrote to them and got a refund.

They upped my premium from £184 to some £214 last August - Aviva required £165 or was it £175 so they matched it!

Car service as per Honda site £285 - Paid £174 at Honda dealer 20 miles away rather than £285 12 miles away.

Insurers, Breakdown, Routine service....all try it on.....questioning cost nothing and you win mostly.

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Fri 4 Mar 2016 22:08
Any - "More Than" car change charges - RT

One of the ways for insurers to cut costs/premiums is to make any change chargeable - my broker gets me a cheaper deal than any comparison site, better cover than most insurers and no charges for changes.

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Fri 4 Mar 2016 22:48
Any - "More Than" car change charges - galileo

A year or so ago we added one son to our LV policy for 7 days so he could borrow one of our cars. Premium for this short term cover was £12, no other charge for amendment.

I thought this was very reasonable, LV premiums probably higher than MoreThan and others, swings and roundabouts, you only find the true value of your insurer if you need their help.

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