My daughter bought a car with sat nav but it's missing the SD card, can I ask the dealer to pay for this?

My daughter has bought a secondhand Mercedes A-Class and subsequently discovered there is no SD card for the sat nav. Does she have any rights for the garage seller to pick this cost up? What kind of...

Is it worth paying more for premium diesel?

I have tried using premium diesel, in my 69 Reg Mercedes-Benz A-Class AMG Line Premium. It works out expensive compared to ordinary diesel, even after taking into account the marginal increase in MPG....

Should I continue to have my car serviced by the dealer?

I have a 2015 Mercedes-Benz A-Class with 10,000 miles, which has been serviced at a Mercedes dealership. Would you recommend I continue dealership servicing? My service plan has expired, should I pay annually...

My car isn't reliable and keeps refusing to start. Can I get my money back?

I got my car - a 2015 Mercedes A-Class - at the end of January. Twice it’s been recovered from my drive as it wouldn’t start. The dealer I got it from is saying it’s a software update that needed doing...

Can you trade-in a car that's worth more than the vehicle you are buying?

A friend of mine has a three year old Mercedes-Benz A-Class, valued at around £16,000. She wants to buy a new Fiat 500 and expects to spend £14,000. Is this something a dealer will consider?

The turbo on my diesel car needed replaced after just five years. Should the manufacturer contribute?

My five year old Mercedes-Benz A-Class diesel has done 36,000 miles. The turbo failed, resulting in a garage bill of £1700. It was repaired by a local Mercedes specialist as the dealer couldn't deal with...

Buying a first car - what should I choose?

I’m 20 and am looking at my first car. I have two main options; a 2018/19 VW Polo or 2013-16 Mercedes-Benz A-Class. I like the A-Class for its beautiful interior but am concerned about expensive maintenance...

Is it really necessary to change spark plugs after 11k miles?

I own a Mercedes-Benz E43 AMG, registered in 2017 with 10,800 miles on the clock. I booked it in for a service yesterday and was quoted £850. Part of the service had to include replacing the spark plugs....

Why is my engine warning light on while driving?

The engine warning light is on in my Mercedes-Benz A-Class. What should I do?

What is causing the starting issue on my Mercedes-Benz A Class?

My 2012 Mercedes-Benz A class is suffering from a glitch with starting, as the ESP/ABS light comes on, unless I go through the starting steps very slowly (pausing for 10 - 15 seconds between each turn...