A 74-year-old friend's licence has expired - how do we resolve this quickly?

I have a friend who is 74. He just realised his license is out of date. He's tried to renew online and by phone to the DVLA, but to no avail. Can you give us some advice how to deal with this and resolve...

I bought a car and the dealer still hasn't sent the V5 - how do I source a replacement?

I purchased a car from a dealer and completed the V5, but after weeks I have not received the document. The dealer claims it's not his responsibility. How do I get the replacement?

A car has been fraudulently registered in my daughter's name - how do we get the DVLA to remove her name from the registration?

I was contacted today by a debt collection agency looking for my daughter. It transpires that a car is registered in her name, about which she has no knowledge. A parking fine are is unpaid and a liability...

I sold a car two years ago with all the correct paperwork - why am I now being bothered by collection agents about it?

I've recently been battling the DVLA and collection agent about a car I sold in 2015. When sold, I filled out the V5C, had the buyer fill out their part and sign a receipt of sale. It was all addressed...

An insurer is showing the wrong vehicle against my registration plate - is this a scam?

I have recently been searching to insure my car. LV showed the wrong vehicle against my registration number and also the wrong year that it was first registered. I've checked via the DVLA site, which shows...

As SAAB no longer produce cars, how do I get a certificate of conformity to import my 9-3 to France?

I'm considering importing into France a SAAB 9-3. A requirement in France is to provide a letter confirming conformity with French standards. As SAAB is no longer a car manufacturer, can you advise how...

Received notification of vehicle change of ownership from DVLA - is this a fraud attempt?

A friend of mine recently received a letter from the DVLA saying that they had received a registration for a change of ownership of the vehicle he is still owning and driving. They asked him to contact...

Do I need to send part of the logbook to the DVLA after a write off?

My car was written off by my insurer. They have asked me to send them part of the log book, but I don't know whether to leave it blank or write the insurer as the new keeper. They said to send the other...

A business has parked about 15 vehicles for sale on our residential road - is this legal?

A family bought a property nearby and they obviously buy and sell cars from it. I've seen cars from the lot with adverts in the windows and they park them in the high street and drop them back later. They've...

Will converting our van into a campervan affect its registered disabled status?

Our van is registered as disabled because we have a handicapped child. Will converting it to a campervan affect its disabled status?