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If you insure a car using an incorrect reg number - is the insurance invalid?

My wife has just bought a new car. In advance of collection, a reg number was supplied by the garage, and she arranged insurance based on that. She went to the garage to collect the car and then drove it home. Only later did we realise that the reg number was not the same. My wife was mortified to think that she was driving without insurance, and complained bitterly to the garage. Their response was to dismiss it as a mere admin error. Was she actually insured?

Asked on 26 March 2018 by Ikigai

Answered by Honest John
Your wife was not insured, the garage is wrong. Had she have provided the chassis number, that would have been okay. I would be seriously complaining to the dealer principle.
Tags: insurance
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