I was misled about the mpg and battery range on my BMW hybrid - how should I proceed? | Ask Honest John

What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

I was misled about the mpg and battery range on my BMW hybrid - how should I proceed?

BMW quote up to 148mpg, battery mileage up to 25 miles for my BMW 330e. I can only attain 58 mpg and battery range between 6.8 and 12 miles. I feel I have been misled badly by BMW. I would value your opinion on how to proceed further in resolving this problem with them. I've been been back to BMW to check battery, which they confirm is okay.

Asked on 16 May 2017 by Les hughes

Answered by Honest John

No, you have not been misled by BMW. You have been misled by the ridiculous NEDC lab test drive cycle that massively favours plug-in hybrids. It is normal for battery range to deteriorate in use because if the battery is not regularly charged correctly it loses its capacity to hold a full charge. You might have a case about that.

Tags: hybrid batteries battery charging poor fuel consumption mpg plug-in hybrid owning consumer advice battery range nedc

Similar questions

Why am I getting less mpg than expected in my Toyota Auris Hybrid?

I have a 2016 Toyota Auris Hybrid and the electric engine appears to have a very short range. On the indicator of battery power you can never get it fully charged, there are two empty bars at the top end...

Would an electric car cope with hilly terrain?

We currently have a Honda Jazz CVT. My my wife, who has limited mobility, really likes it. However, we feel that with the type of motoring that we do, journeys up to about 25 miles from home, that an electric...

What are the mpg and ride quality of hybrid vehicles on very long drives?

We own and run a 2013 Kia Sportage II 1.7, but because of changing lifestyles it rarely gets to stretch its legs. We love the high driving position and our travel is now a 24 mile daily round trip for...