What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Why is my auto-stop system cutting out?

I bought my Hyundai Tucson Premium in 2016. Three months into ownership the auto-stop system is cutting off once a week, making it uneconomical to drive. After two days the system comes back as it should. I make 48mpg in town but when the system cuts off I only make 24mpg. This is only 2WD. Took the car to Hyundai service twice and they said there is nothing wrong with it. Now I'm considering selling it.

Asked on 21 December 2016 by Jake

Answered by Honest John
There's nothing wrong with it. Your problem is simply that you are not driving sufficient distance to put enough charge into the battery for the system to operate effectively.
Similar questions
Recently, the fan belt, tensioner and battery light came on in my 2004 Ford Mondeo. I had belt and tensioner replaced, but battery light still. I checked the battery voltage for charging, with the engine...
I'm the happy owner of a 2013 Toyota Prius. I'm leaving the UK for two months in winter and wonder what actions you recommend I take with leaving the car on the drive? The longest I've left the car unused...
I've just bought a Honda CRV. I've heard of, and experienced (mother-in-law's Honda Jazz), rapid battery drainage. I have seen various solar-powered trickle battery chargers which connect either via the...
Related models
Cabin is spacious and comfortable. Lots of family appeal with affordable running costs and huge boot.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer