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Faulty clutch after 4 weeks of buying car - what should I do?
I purchased a 2007 Citroen C4 Grand Picasso four weeks ago and the clutch has failed. The dealer claims it's wear and tear. I've tried the warranty company too, but they say the same. What should I do?
Asked on 11 January 2016 by G0DAH
Answered by
Honest John
The dealer is responsible for any major fault that was either present or could have been developing on the date of sale for six months from the date of sale, and this includes wear and tear on the clutch.
A warranty insurer cannot be held liable for any fault that could have been present or developing before the warranty was taken out. Take it back to the dealer. Law here: www.honestjohn.co.uk/faq/consumer-rights/
A warranty insurer cannot be held liable for any fault that could have been present or developing before the warranty was taken out. Take it back to the dealer. Law here: www.honestjohn.co.uk/faq/consumer-rights/
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