Bad bodyshop repairs - what should I do? | Ask Honest John

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Bad bodyshop repairs - what should I do?

My 2008 Golf was recently repaired by a Volkswagen approved body shop after a small bubble appeared on the wheel arch.

On collecting my car, I found widespread scratches and damage to the pain and bodywork. My local bodyshop now quotes £945 to rectify this, but Volkswagen wants to return the car to the original bodyshop to fix. Is this reasonable? Or am I compelled to submit my pride and joy to this dubious shop again?

Asked on 13 January 2015 by LouCyffer

Answered by Honest John

Take the matter to the Small Claims Track of the County Court and let a judge decide.

Tags: paint and bodywork legal and consumer advice

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