I have a 2011 Volvo V60 with a gearbox failure. It is 37 months old and has done 48,000 miles. The twist to my story is that I took the car in for a service one month before expiry of the warranty and requested that the dealer check the snatching transmission when engaging drive.

They found nothing and offered me extended warranty, which I declined. However, six days after the manufacturer warranty expired, the problem deteriorated significantly. I returned to the dealer, who advised I needed a new gearbox. The mechanic also told me that he had prior experience of this problem.

What should I do? Surely the dealer has been negligent in not investigating the problem at the outset?