What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Hyundai i30 paintwork peeling - who's liable for the repairs?
My son purchased a five month old Hyundai i30 in August 2012 from a dealer. Over the past year several large sections of paintwork several inches in diameter have come away, mainly around the front bumper.
My son took the car back to the dealer who advised that this hasn't occurred due to a manufacturing defect but due to mostly stone chip damage and possibly some scuffing (which I cannot see) which has led to the paint flaking. Due to this, they are unwilling to contribute towards the cost of any potential repair to the paint work. What do we do about this please?
My son took the car back to the dealer who advised that this hasn't occurred due to a manufacturing defect but due to mostly stone chip damage and possibly some scuffing (which I cannot see) which has led to the paint flaking. Due to this, they are unwilling to contribute towards the cost of any potential repair to the paint work. What do we do about this please?
Asked on 8 December 2014 by Ian Taylor
Answered by
Honest John
You take the car away and get the damage repaired and the bumper repainted. A dealer or a manufacturer cannot be held liable for stone damage unless you find that the bumper was damaged before you bought the car and patched up with filler that could not flex the same way as the plastic. Then you would have a case against the dealer.
Similar questions
I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty team has declined my warranty claim on the basis...
I've owned a Ford Capri Injection for 23 years. In October 2015, I delivered my car to a local restoration bodyshop in order to have a bare metal respray carried out. The proprietor notified me that he...
My Fiat Panda went into the Fiat dealer for some warranty work. When I returned to pick it up, someone had scratched from the front drivers door all the way to the back wing. They admitted fault and took...
Related models
.jpg?width=115&height=75&rmode=crop)
Well equipped. Refined. Good ride and handling. Economical. Available as a 1.6 diesel auto, which is rare. Five-year unlimited mile warranty.
.jpg)
