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Engine seizure in Sprinter van - Should Mercedes-Benz pay for repairs?

In 2013 the engine on my 2007 Mercedes-Benz Sprinter seized and the van was recovered to my local garage. The garage said the seizure was due to the fleece filter within the engine being blocked, which caused the engine oil to be expelled through the dipstick hole (even though the dipstick was in place).

Mercedes-Benz issued a recall on all 2007 vans for this fault in 2010, but I never received a letter or had any contact from the manufacturer to modify my van under this recall. Do you think I have a claimed against Mercedes-Benz? The damage cost more than £5000 to fix.

Asked on 4 June 2014 by darshanpooni

Answered by Honest John
If you bought the van from a Mercedes-Benz dealer and have always had it serviced by dealers, then yes, you have a claim against the dealer. If you have had it serviced elsewhere, then how was the dealer to know you still owned the van when the TSB was issued?
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