What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Complimentary insurance problems
I bought a used car from main Jaguar dealer and was told I had seven days complimentary insurance. However, following an accident, I have found that the salesman never set up the insurance. I have also been told I am liable for the damage to my new car and the third party, do I have any comeback?
The dealer is denying any liability, saying it was down to me to arrange it. They did not take any details from me (even for the test drive) and I admit I was naive, but had never been offered this when buying a car before. What can I do?
The dealer is denying any liability, saying it was down to me to arrange it. They did not take any details from me (even for the test drive) and I admit I was naive, but had never been offered this when buying a car before. What can I do?
Asked on 3 June 2014 by Swe
Answered by
Honest John
Legally, you are 100% liable. To shift any liability at all onto the dealer you would need to prove that he offered 7 days complimentary insurance. This could have been the dealer's own 'any car, any driver' insurance for customers. It later turned out that Jaguar advertises an offer of 7 days complementary insurance on new and used cars and that the dealer may not have completed the necessary paperwork.
We give you the low down on how to save on insurance, little-known tricks and tips, what insurance groups mean and how to use insurance aggregators to beat insurers.
Insurance group finder and how to save on insuranceSimilar questions
We were parked at a local theme park when our car’s tow bar was stolen. We have reported it to the police, but the theme park is refusing to cover the replacement costs as they say it has nothing to do...
One of my friends has hit the boundary wall of our neighbour, which has caused damage to a section of the two-foot wall. My friend is willing to pay for the repair, but the neighbour is demanding he rebuild...
.jpg)
