Gearbox failure on Audi TT - who should pay for repairs?
About 18 months ago my Audi TT's gearbox failed. I had an extended warranty policy and they agreed to cover the costs. I was slightly perturbed that they arranged for a reconditioned gearbox to be installed.
After the work I cancelled the policy, but now (18 months later) the gearbox has failed. Should the warranty company pay for the repairs?
After the work I cancelled the policy, but now (18 months later) the gearbox has failed. Should the warranty company pay for the repairs?
Asked on 2 April 2014 by philtaylor
Answered by
Honest John
The warranty firm is not responsible. A reconditioned part can fail just like an original part can fail. You took a chance on not renewing your policy and came unstuck.
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