What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Why won't the dealer repair my mother's Toyota Corolla's faulty clutch under warranty?

My mother has had the clutch replaced twice since 2007 in her Toyota Corolla with 40,000 miles on the clock. I don't think she's a 'heavy' clutch user even though she's 80, but it is possible that as the car was used by a disabled driver before she had it, which the garage did not declare to her when she bought it, that there might be some inherent problem with the car anyway. The last time was Dec 2008 but it has just gone again and she has only done 3000 miles since then. The garage are saying the 12-month warranty period has expired, I am saying that under the Sale of Goods Act the the clutch may not be 'fit for purpose' and that even after 18 months, and with such low mileage they should repair it for free as it may be the clutch itself rather than their workmanship that is faulty. I said the same thing to her in 2007 but she ignored my advice. The more drastic alternative would be to buy a secondhand automatic.

Asked on 12 June 2010 by jemnetley

Answered by Honest John
Very difficult to prove this against the dealer. The clutch would need to be dismantled by an independent in the presence of an expert witness and all that would cost you more than simply replacing the clutch.
Similar questions
I purchased a Grande Espace 06-plate 2.2DCI for £9999 with a full service history from a well-known internet dealer, plus a three-year AA warranty for £899. I went on holiday three weeks ago and the engine...
I took delivery of a 2003 Honda Jazz 1.4 automatic on 9 July 2010. Whilst driving down the A12 at 60mph I opened the rear offside window when I heard a terrible noise and a heavy drumming sound. I checked...
Are cars covered by the Sale of Goods Act 1979? My five-year-old, 29,000 mile Citroen Xsara Picasso suffered a catastrophic clutch failure with little warning, requiring new clutch and DMF. As the vehicle...
Related models
Comfortable, well equipped and dependable. Huge range of body styles and refined, economical chain cam engines. Rated highly by owners.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer