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Why do insurers attempt to rip people off for repairs?

My experience with an insurance company and its "preferred" repair garage illustrates why car insurance premiums are so high. Last year I had to make a claim for damage done to my car. The insurer's nominated garage came to take the car away. I asked that they give me a quote for a scrape to the side of the car, which was nothing to do with the claim. He told me that off the top of his head it would cost £600. When I told him I was amazed at the price, he told me to make a claim for that on my policy too. I refused, but he still tried to get me to change my mind. When I said no, he told me he would phone me later and give me a more accurate quote. This he did and the cost went up to £900 and he still tried to get me to claim on insurance. Again, I refused. This year I had the scrape repaired by my dealers nominated repair shop and it cost £150. I haven't named my insurer or its nominated bodyshop as I have nothing in writing, it was all verbal, unfortunately.

Asked on 28 September 2013 by KB, Fareham

Answered by Honest John
Standard. We live in a country where about 10 per cent of all business is rip off, and the UK insurance business with the parasites who feed off it is about 50 per cent rip-off, simply because car insurance is compulsory so insurers can always force policyholders to foot the costs.
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