What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

My Fiat Ducato camper broke down in France - is it the dealer's fault?

I bought my Fiat Ducato 2.3-litre campervan three years ago when it was two years old with just over 5000 miles on the clock. Last October we came back from a holiday in France at a mileage of 20,000. It was due for a service but I decided to SORN it and take it off the road until March 2013, then give it a service. In January, I decided to run the engine. It started no problem, but after a few minutes it stopped and would not start again. A local garage told me it would cost £5000 - £6000 to repair. I rang Fiat and they told me to take it to a Fiat garage in Wrexham. They told me that the cambelt had slipped and caused the damage and it was going to cost me £3000. Is this a common fault with this engine?

I had the work done as we had booked to travel to France in April. The van was repaired two days before my crossing. As I drove home the engine undertray fell off and I had to fix it back in place myself. In France we had a breakdown due to loss of coolant from a pipe not clamped tight enough. A French mechanic repaired it. We are now in south of France until the end of June. Do I have a case against Fiat or the people I bought the van from? I will be asking the garage to pay for the cost of the repairs in France but does “sale of goods” come into it in terms of reasonable length of reliability, etc

Asked on 29 June 2013 by MJ, St Martins, Shropshire

Answered by Honest John
No. These are typical problems of camper owners because campers are mostly based on commercial vans designed to do 200,000 miles in around four years then start falling to bits. They are not built to sit for long periods unused. It was a grave mistake to put the van away unserviced. Condensation and contaminated oil will have been the reason why the cambelt slipped when you tried to start it up. An engine undertray and a radiator hose are comparatively trivial matters, but the sort of things to keep an eye out for after a big job like an engine rebuild.
Similar questions
Three weeks ago, I took my car to a local garage to replace the timing belt. Today as I was driving, the engine stopped running - I called the AA, and when they turned up, they told me that the timing...
I bought a secondhand Renault Clio not too long ago, to learn to drive in. I was driving around a corner (very slow!) when the car just cut out, and there was a slight hiss sound (not for long, about two...
I have owned a Ford Focus Ecoboost for the last three years and it has had two new engines. It has now gone back to garage with the same problem. Ford is now saying it is the water pump, but the symptoms...
Related models
Tight turning circle, comfortable cabin with room for three, strong 2.3-litre diesel engine.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer