Apropos of one of your recent letters topics - see this from the BBC: www.bbc.co.uk/news/uk-england-sussex-21752893

“Motorists who were unable to leave Pease Pottage service station on the A23 on Monday night because of snowy conditions were told they would be fined if they did not pay the standard overnight parking charge. On Tuesday morning Moto Hospitality, which runs the site, said all charges would be refunded. In a statement, a spokesman said: ""We can only apologise unconditionally to drivers who were stranded at Pease Pottage because of the snow and were then asked to pay the £12 overnight parking fee. Clearly this was an error and we will be investigating how it came about. It is our policy not to charge drivers in these circumstances and on previous occasions we have waived charges, as we will do in this case. All drivers who paid the fee will be refunded and any parking charge notices issued will be cancelled."