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Volkswagen Polo windscreen washer not covered by warranty
I own a Volkswagen Polo, which is still under warranty with the manufacturer. However, the windscreen washer doesn’t work (reservoir is full) and the dealer says the warranty won’t pay because the pump is not faulty. But if it is damaged (not faulty) I have to pay to find that out and would rather pay my much cheaper local mechanic to fix it. Is there an easy way to check what is wrong?
Asked on 21 January 2014 by Kevin R
Answered by
Honest John
Three things might have happened:
1) The tubes are trapped or kinked in the bonnet hinges
2) The filter to the pump is blocked
3) Or the pump itself has failed
You can check the first thing yourself. You can probably clear any gloppy debris from the pump filter by shoving a hosepipe into the bottom of the washer reservoir and blasting the crap out. If that works, add some Milton baby bottle sterilising fluid to the washer fluid to prevent bacteria forming. If none of this works then the pump has failed and needs replacing. But completely bonkers to pay a Volkswagen dealer £80 or more for electronic diagnostics when a new washer pump is less than £20.
1) The tubes are trapped or kinked in the bonnet hinges
2) The filter to the pump is blocked
3) Or the pump itself has failed
You can check the first thing yourself. You can probably clear any gloppy debris from the pump filter by shoving a hosepipe into the bottom of the washer reservoir and blasting the crap out. If that works, add some Milton baby bottle sterilising fluid to the washer fluid to prevent bacteria forming. If none of this works then the pump has failed and needs replacing. But completely bonkers to pay a Volkswagen dealer £80 or more for electronic diagnostics when a new washer pump is less than £20.
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