I recently had an accident with a fox. I drove the car back to my grandma's house on holiday where it was promptly taken by one of my insurance company's contractors with the CD player intact. A month later I settled for a cash in lieu settlement and agreed that my car would be returned to my local mechanic in Notts. When the car arrived at my local mechanics it no longer had a cd player. I have called the insurance company and they are drafting statements from their contractors. They deny that the car arrived in their care with a CD player in it and claim they have evidence to support this. When I signed off the car for it to get towed away and get assessed there was definitely a car radio in it. If everyone covers their backs how can I make sure I get my CD player back or get compensated? Does it rest with me to prove the car was sent with a CD player in it? If so how can I prove that other than my own witness?