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Steering malfunction on Ford S-Max - what are my rights?
I have a 2011 Ford S-Max that I purchased in April 2012 from a main dealership. Since July 2013 the car has been suffering with a "Steering Malfunction" message, which renders the car unusable. I have had the car recovered six times now and on each occasion Ford claims to fix it under warranty. What are my rights (if any) with regards to getting a permanent resolution to this issue?
Asked on 25 September 2013 by DBoy
Answered by
Honest John
Your only rights are against the dealer that originally sold you the car.
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