Where can I go when the dealer says nothing more can be done?

What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Where can I go when the dealer says nothing more can be done?

My nine month old Volkswagen CC has been to the dealer twice with a knocking noise from the rear, but the mechanics say nothing can be done and I will have to put up with the problem.

I don't feel safe in the vehicle as it's getting worse and I don't want my children to be in the vehicle if something is going to happen to it that might endanger their lives. What can I do?

Asked on 5 July 2013 by Spikeyman

Answered by Honest John

I'd guess that it is no more than part of the exhaust rear silencer system coming into contact with part of the suspension. I used to get this on Mk II GTIs. Unfastening the exhaust joint, twisting slightly and refastening might cure this.

Tags: unexplained noises technical issues suspension fault

Similar questions

There's a knocking noise coming from underneath my car - do you know what it could be?

My Peugeot Partner Tepee recently developed a knocking noise from underneath the vehicle when I go over bumps, rough road etc. I've had it looked at by two different garages and they can't figure out where...

Why does the suspension on my BMW 7 Series creak so much?

My 2011 BMW730d suspension creaks and groans a lot, but the main dealer cannot find any cause. Any idea what could be causing it?

BMW 3 Series causing strange noises

I own a 2001 BMW 3 Series E46 and there is a strange noise coming from the rear of the car when I drive at through roundabouts or when the weight gets transferred to the left side. Any idea what’s causing...

Related models