I took your advice from the Telegraph when, as you had predicted, Hertfordshire County Council rejected my claim for a new tyre to replace the one destroyed by hitting a large pothole.

I submitted a Freedom of Information request for a copy of all fault reports on the section of road concerned from a month before my incident to a month after, also the date when the fault I reported had been fixed. There were 15 fault reports of severe potholes in just 2 months - and it took 18 days to repair the fault I had reported.

The council then stated they had reconsidered my claim and would pay it in full. Success - but wouldn't it have been better for all concerned if the potholes had been repaired promptly?