I had Koni FSD shock absorbers fitted to my Saab 9-3 Aero approximately five years (30,000 miles) ago. The car has now been sold, but the new owner reports that the piston rod associated one of the shock absorbers has snapped.

I contacted Koni on the new owner's behalf who have said that it is not a normal failure and that the warranty is not transferrable. I subsequently pointed out to Koni that this could have caused an accident but they are not interested in getting to the bottom of a failed component.

In addition Koni recommends that only the failed shock absorber be changed; the garage that the new owner has taken the car to is changing the matching pair.