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A complaint about the AA

Not a question but a moan - every year my AA renewal comes up at 2 or 3 times their internet price. Every year I ring to complain and they price-match their internet price.

I've just had renewal notice for me and daughter roadside cover only - £97 - individually on internet cost is £30 each, but AA want to add £35 "Joint cover" - it doesn't make sense!

I've a good mind to leave because it annoys me, but when I have (very occasionally) called them out their technicians have been brilliant.

Asked on 25 September 2012 by alan O

Answered by Honest John
That's how Private Equity Funded businesses operate. The RAC is the same.
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