What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Getting dealt a choker

I wonder if you can explain this. We have a FIAT Multipla 1.9 JTD Eleganza, 58 Reg, 15,000 miles on the clock. Last Thursday while my wife was driving, the EOBD Injection Warning Light came on amber and didn't go out. My wife phoned our dealer, Desira of Southgate, and they said she should bring the car in, which she did.

On Friday they called to say it was a DPF problem that they'd sort out on Tuesday (after the Bank Holiday). They started to talk about costs but my wife forcefully pointed out the age of the car and the warranty. Nonetheless, I spent an anxious weekend worrying about the possible price of a DPF replacement - having found references on FIAT web forums to it costing anything up to £2,500.

Yesterday, we were told that they had "fixed it" - and that it should cost £150, but would we mind paying a token £30. We agreed and my wife collected the car today. The invoice states: “Investigate into EOBD injector warning light on. c/o dpf filter regeneration and software update and vehicle all ok.” They charged as promised £25 plus VAT. Any idea what this all means? Have I got away with a warning to look after the DPF better?

Asked on 29 August 2011 by BG, via email

Answered by Honest John
What has happened is that they have managed to regenerate the DPF and they have reprogrammed the software to help it to regenerate itself. You may find the car uses a bit more fuel. But if the car is used for repeated short runs from cold the problem will happen again. What a DPF does is gather all the black smuts of unburned hydrocarbons that would otherwise be emitted when starting a diesel engine from cold. It then combusts them later in the car's journey. But it needs to get extremely hot to do that and if there is no 'later' in the car's journey it cannot. So avoid more than two short runs from cold in a row. Try to balance short runs with longer runs. And if the light comes on again, take the car for an extended run of 50 miles or so, trying to keep the engine speed above 2,000rpm.
Similar questions
I have just been quoted £2300 to replace the DPF filter and EGR valve on my 2007 Fiat Multipla diesel. The car has done 10,000 miles in a year, the majority of which were in the city but with a 100 mile...
I do about 12,000 miles a year, mostly short runs with occasional motorway long hauls. I know most (if not all) modern diesels have DPFs which can give problems. But I like diesels because of the relaxed...
I have a BMW X18D. The vehicle is consuming oil. There are no leaks so the oil is being burned into the engine. The DPF light has now come on. My mechanic informs me that the DPF is getting so hot that...
Related models
Better quality than original. Rides well. Strong MultiJet diesel engines.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer