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A car parking enforcement company is refusing our offer of a 'reasonable payment' in lieu of the full fee - what now?

My wife recently was served a notice for parking overlong at an Asda supermarket. We followed your advice and sent £10 with a letter using the wording you recommended. The cheque was returned with a letter saying they did not negotiate. We then sent the cheque again with a letter saying we were not negotiating but making a reasonable payment for a minor breach of contract and if they did not agree we would see them in the small claims court. The cheque has again been returned to us with a letter saying" I must inform you that the parking charge notice was correctly issued and remains payable at the full amount of £60." How do you think should we proceed?

Asked on 13 November 2010 by JA, via email

Answered by Honest John
Tell them again that it's a matter of contract and if the parking enforcer thinks there has been a breach and that your £10 compensation is not "reasonable" he must bring a case against you in the small claims track of a county court convenient to you and inform you beforehand so you can defend yourself. They will then drop it.
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