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I parked in a car park (run by Premier Parking Solutions) opposite
Didcot Station last week. I put five one-pound coins into their machine
which would cover me for a whole day's parking whilst at a meeting in
London.
The machine laboured in taking my money but eventually it issued me with a ticket, which I displayed on the windscreen of my car. I came back from London to find a parking fine of £70.00 and the reason for this was because my ticket had expired.
I then looked at the ticket which had 0.00 printed on it, indicating that I had not paid. I appealed and received a reply that states: "if there was a fault with this machine and it took your money, it is your responsibility to make sure you have reported this to our office and they would have authorised your vehicle to park there for the day".
How could I report it if I didn't know the machine was faulty? I feel outraged that they should charge me £70.00 when I had already paid for my parking. How do you think I should proceed with this matter?
Didcot Station last week. I put five one-pound coins into their machine
which would cover me for a whole day's parking whilst at a meeting in
London.
The machine laboured in taking my money but eventually it issued me with a ticket, which I displayed on the windscreen of my car. I came back from London to find a parking fine of £70.00 and the reason for this was because my ticket had expired.
I then looked at the ticket which had 0.00 printed on it, indicating that I had not paid. I appealed and received a reply that states: "if there was a fault with this machine and it took your money, it is your responsibility to make sure you have reported this to our office and they would have authorised your vehicle to park there for the day".
How could I report it if I didn't know the machine was faulty? I feel outraged that they should charge me £70.00 when I had already paid for my parking. How do you think I should proceed with this matter?
Asked on 19 September 2010 by SS, Faringdon
Answered by
Honest John
Refuse to pay the penalty in writing. Tell them you will see them in court over the alleged breach of contract and you will countersue alleging negligence on their part. Make sure you have the duff ticket as evidence. I think they will drop the matter before it goes to court. (SS wrote back later that they did in fact drop it.)
Tags:
parking fines
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