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Chevrolet Cruze with no cruise!
I bought a Chevrolet Cruze, my first ever new car after 15 years, in June, pre registered on a 11 reg with 25 miles on the clock from Pentagon Chevrolet Rochdale. I was assured by the salesman that the Cruze had Cruise Control and this was confirmed in the April 2011 brochure which he gave me. When I picked up the car, it was a new salesman who greeted me. When I asked about where the cruise control function is, he told me straight away that it didn't have any. I have contacted the original salesman responsible for selling me the car, who said that he was, "Under the impression at the time that it had cruise control," but he told me that it wasn't his problem and to phone Chevrolet as it is actually a 2010 model which doesn't have cruise control. This was never brought to my attention and I think that this attitude is outrageous. What should I do?
Asked on 4 July 2011 by MHC
Answered by
Honest John
Demand a substantial discount for selling you an old car as a new one.
Tags:
dealers
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