Just out of warrantee gearbox failure

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Just out of warrantee gearbox failure

My Jeep's 3 year warranty ran out in May 2010, but the car has only covered 42000 miles to date, with regular dealer service.

The auto gearbox has failed suddenly and totally and Chrysler Customer Service do not feel abliged to completely replace the gearbox at their cost.

Their brochure for this model quotes extensive 150,000 user miles testing and ruggedness etc, and 60,000 miles warrantees. This is the 3rd Jeep I have owned due to their (normally) good quality.

Is it unreasonble for the manufacturer to consider replacing this faulty gearbox after comparitivley few road miles?

Asked on 23 March 2011 by jeepjimboy

Answered by Honest John

Chrysler Jeep is in disarray following the FIAT take over so is not in any kind of shape to pressurise over a thing like this. If they won't offer any goodwill, get it out of the dealer and to a member of www.fedauto.co.uk who will be much more competent to fix it at reasonable cost.

Tags: technical issues gearboxes goodwill

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