What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Faulty Ford Focus
I purchased Ford Focus via finance last Saturday.
I picked up the car Tuesday and took it back misfiring with the engine management light flashing.
The garage replaced a sensor which took two days. I drove 3 miles and car was doing same as before. They are now replacing the coils.
I have lost my faith in this car, would I be able to swap it for something different at the same garage? Or cancel my finance agreement and go elsewhere?
I picked up the car Tuesday and took it back misfiring with the engine management light flashing.
The garage replaced a sensor which took two days. I drove 3 miles and car was doing same as before. They are now replacing the coils.
I have lost my faith in this car, would I be able to swap it for something different at the same garage? Or cancel my finance agreement and go elsewhere?
Asked on 18 March 2011 by speacock36
Answered by
Honest John
You have to first give them 3 opportunities to fix it. If the 3rd fails you can reject the car.
Tags:
repairs
legal issues
Similar questions
I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no mentions of any accidents. After I bought the car...
I bought a used car from a dealer one week ago and it's come to light that the vehicle has been in a crash and repaired poorly. The rear nearside door and rear quarter panel, plus the bonnet, has been...
I bought a car from a garage, which I later discovered was faulty. I left the car with the garage for agreed repairs. No repair was done, so after 10 weeks asked for money back - to which they refused....
Related models
Much improved 2004 Focus. Great to drive. Comfortable and well laid-out interior. Wide range of engines. Low emission ECOnetic versions offer 55mpg +.