I've ordered a new car but am now concerned it may be cancelled?

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I've ordered a new car but am now concerned it may be cancelled?

I have just purchased a new car from a large dealership and have a copy of the signed agreement which shows an expected delivery in 8 weeks time. I happened to be on the dealers website and tried to look for the model that I bought but there is a message saying that deals are currently unavailable for the model purchased. Have you seen this in the past and how do I proceed?

Asked on 11 April 2023 by Jim Brown

Answered by David Ross

If you have a signed agreement then that would suggest your order has been placed. The fact that deals are no longer available for this car may just mean that you have secured one of the last available models. If you have any doubts you should contact the dealer and ask them to confirm that your order is still in place and the expected delivery time.

Tags: new car deals ordering a new car dealer

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