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Is windscreen repair a claim against insurance?

I have a chip on my windscreen. If I go through my insurance for a repair, do insurance companies register these types of repairs as a claim? Alternatively, I have bought a windscreen repair kit from a leading national store, is it recommended to go via this route - are these DIY kits worthwhile?

Asked on 9 August 2022 by rifuddinC250

Answered by Lawrence Allan
Many (if not most) insurance companies will register a windscreen repair as a claim, however some will make an exception to that - it's worth checking the terms and conditions of your insurance policy. We'd usually recommend letting a professional carry out the chip repair. DIY kits can be effective if used correctly, but equally you could end up causing more damage or view obstruction that can't be repaired and means a replacement screen.
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