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My Ford has the same clutch issue reappearing as I approach the end of warranty. Any guidance?
I bought a 2018 Ford Galaxy powershift with 25,000 miles on the clock in January 2020. Within 6 months, a strange noise was coming from the front and the clutch felt as though it was slipping. It mainly happened uphill under load. I took it back to the dealership and Ford said there was a problem with the clutch - which was fixed over three days under warranty. The car is now emitting the same noise and the clutch feels as though it’s slipping, but it's done 57,000 - mainly motorway - miles. The three-year warranty finishes at the end of July or 60,000 miles. I again took it back to Ford because, to me, it’s the same clutch problem. This time they've said it’s not a warranty issue, instead, that it could be something to do with the oil not being moved properly when going uphill. They want to charge £350 to look at the clutch and reset some things without any guarantee it will be fixed. Any thoughts would be appreciated.
Asked on 19 July 2021 by Ian cox
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Reads like the dealer is arguing that the clutch assembly is somehow contaminated with oil due to a leak from the engine or transmission. Or it may be a leaky slave and/or master clutch cylinder. Either way, the car needs to be checked by a qualified mechanic. If you do not want to pay £350 then I would suggest taking it to an independent Ford specialist. They will charge you for the diagnostic work but the cost will be much lower.
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