What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Is clutch failure considered fair wear and tear?
I bought a 2014 Skoda Citigo (22,000 miles on clock). The clutch failed after 3 weeks of owning it. The clutch plate is shredded. Dealer is claiming it's 'fair wear and tear'. Should they pay for a replacement?
Asked on 11 December 2020 by Alex Lewis
Answered by
Georgia Petrie
If there’s something wrong with your car, you might have a legal right to have the vehicle repaired or get your money back. This includes if it isn't of satisfactory quality, isn't fit for purpose or doesn’t match the description you were given. However, 'fair wear and tear' is a reasonably subjective notion - the dealer could be right in saying the clutch plate would've failed after 6 years (although, it's fairly low mileage) - in which case, you wouldn't have any rights against them. I would perhaps ask another garage for a second opinion, and if they say it isn't expected wear and tear on a car of this age and mileage, then you could ask the dealer to fix the issue. You can find all your rights here: www.honestjohn.co.uk/problems-with-a-new-or-used-c...#
Tags:
legal issues
wear and tear
Similar questions
I am planning on buying a 2018 Dacia Duster. 90% of my trips will be daily, two or three times under three miles. If I buy the 1.3 turbo petrol will I have problems due to the oil in the turbo unit not...
The rear discs on my Maserati Levante Q4 Super Sport have corroded badly after three years/24,000 miles of normal road use/driving, from new. This seems excessive to me. Never had this problem before and...
My 2019 Skoda Kodiaq is at 24,000 miles and I've had to replace both the front brake discs and pads, which I consider unacceptable wear. Before the Kodiaq, I owned (from new) an Octavia VRS estate for...
Related models
Ideal for town or motorway driving, and economical on fuel. Fun to drive and great value.