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Is clutch failure considered fair wear and tear?

I bought a 2014 Skoda Citigo (22,000 miles on clock). The clutch failed after 3 weeks of owning it. The clutch plate is shredded. Dealer is claiming it's 'fair wear and tear'. Should they pay for a replacement?

Asked on 11 December 2020 by Alex Lewis

Answered by Georgia Petrie
If there’s something wrong with your car, you might have a legal right to have the vehicle repaired or get your money back. This includes if it isn't of satisfactory quality, isn't fit for purpose or doesn’t match the description you were given. However, 'fair wear and tear' is a reasonably subjective notion - the dealer could be right in saying the clutch plate would've failed after 6 years (although, it's fairly low mileage) - in which case, you wouldn't have any rights against them. I would perhaps ask another garage for a second opinion, and if they say it isn't expected wear and tear on a car of this age and mileage, then you could ask the dealer to fix the issue. You can find all your rights here: www.honestjohn.co.uk/problems-with-a-new-or-used-c...#
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