I want to tell you about my mother-in-law's Peugeot 206, which she bought in March 2004 and in which she has driven just 13,800 miles. In September this year, she drove from Liverpool up to the Lake District. Half way, on the M6, she heard loud noises coming from the engine and pulled over to the hard shoulder. She called the AA, and because she's 77 years old they made her a priority. They picked her up and took her and the car and the dog to a garage in Windermere, close to where she had a hotel room booked for a few days. The mechanics discovered two large holes in the engine of the car and she was told that the only solution was to buy a new engine. This cost her just over £2,600. On her return, she contacted Peugeot. They told her that the car was outside its 3-year warranty and there was nothing they could do. They emphasised that because she had got it fixed in a non-Peugeot garage, that even if they'd wanted to compensate her they couldn't. She feels that the car had done relatively little mileage and therefore it seems likely that the engine was faulty and had she known that Peugeot only assist customers who take their cars to Peugeot outlets - even when they are away from home on a long journey to a holiday and have been taken to a reputable mechanic by the AA - she would have asked the AA to take her to one. So she wrote a second letter emphasising more clearly the points she'd made in the first. Once again, they said there was nothing they could do and that it wasn't their fault AA took her to a non-Peugeot outlet to fix the car. Does she have any rights at all?