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Service got cancelled due to coronavirus. Will I invalidate my warranty if I take the car to a different garage?
My Volkswagen Golf was due for its service on 8 April. This was cancelled as the garage is closed. They will contact me to rearrange. I'm concerned that the oil needs to be changed as it's 13 months old. Should I go to an independent garage for an oil change or just wait for the dealer to get back to me? The car is only doing 6000 miles per year. I do not want to invalidate my warranty. What would you advise? I have a three year service package with the dealer.
Asked on 13 May 2020 by Mr William Stewart Harvey
Answered by
Georgia Petrie
We recently asked all the car manufacturers what would happen to warranties if owners missed services due to Covid-19. You can read what Volkswagen told us here: www.honestjohn.co.uk/news/coronavirus/2020-03/coro...y
Missing the service shouldn't be an issue, but calling the warranty provider and/or Volkswagen customer services would be my first port of call if I were you. I wouldn't take it to another garage without speaking to the warranty provider to make sure it won't cause issues.
Missing the service shouldn't be an issue, but calling the warranty provider and/or Volkswagen customer services would be my first port of call if I were you. I wouldn't take it to another garage without speaking to the warranty provider to make sure it won't cause issues.
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